Our Privacy Policy

At Mountain West Medical Clinic, LLC and Mountain West Medical Spa DBA (hereinafter referred to as "the Clinic"), we are committed to protecting your privacy and safeguarding the personal information you provide. This Privacy Policy outlines the types of personal information we collect, how we utilize it, and the measures we take to ensure its protection in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable regulations.

1. Information We Collect
We collect personal and medical information necessary for the provision of healthcare services, including but not limited to:

Full Name
Residential Address
Email Address
Telephone Number
Health-related information including treatment details, diagnoses, and care plans
Insurance details (if applicable)

2. Use of Information
The personal and health information we collect is used exclusively for the following purposes:

To schedule, confirm, and manage appointments
To provide medical treatment and healthcare services
To communicate with patients regarding appointments, treatment updates, and related healthcare matters
To process billing, payments, and insurance claims as applicable

3. SMS/Text Messaging
As part of our commitment to effective patient communication, Mountain West Medical Clinic and Mountain West Medical Spa may use SMS/text messaging to contact patients regarding the following matters:

Appointment confirmations and reminders
Notifications of upcoming treatments and services
Updates regarding any changes to scheduled appointments or services

By providing your phone number, you consent to receive SMS/text messages related to your healthcare. We store all phone numbers and SMS messages securely in a HIPAA-compliant database to ensure your information is protected. These communications are strictly for the purpose of facilitating patient-provider interactions and treatment-related notifications. We do not, and have never, sold or shared your personal information with any third parties.

4. Data Storage and Security
All personal and health information, including SMS/text messages, is stored securely in a HIPAA-compliant database. We employ industry-standard security measures to protect your information from unauthorized access or disclosure. Our systems undergo regular audits to ensure full compliance with HIPAA regulations and to maintain the highest standards of privacy and security.

5. Compliance with HIPAA
We are fully committed to complying with the Health Insurance Portability and Accountability Act (HIPAA), which sets the national standard for the protection of health information. We will not disclose your personal or health information without your explicit consent, except as required by law or as necessary to provide you with medical services.

6. Data Retention and Sharing
We retain your personal and health information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory obligations. Your personal information will not be shared or sold to any third parties. All communications, whether via email or SMS, are conducted solely between you and your healthcare provider for the purposes of treatment and care management.

7. Consent
By submitting an appointment request, application, or inquiry for services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. You consent to the collection, use, and storage of your personal information as described herein.

8. Changes to This Privacy Policy
We reserve the right to amend or update this Privacy Policy as necessary. Any changes to this Policy will be posted on our website, with the updated version taking effect immediately. We encourage you to review this Policy periodically for any updates.

Contact Information
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Mountain West Medical Clinic, LLC
Phone: 385-281-9846
Email: Info@mountainwestmedicalclinic.com

By submitting your personal information to Mountain West Medical Clinic, LLC and Mountain West Medical Spa DBA, you confirm that you have read and fully understand this Privacy Policy and agree to its terms.

Terms and Conditions for Mountain West Medical Clinic, LLC and Mountain West Medical Spa DBA

These Terms and Conditions (the "Agreement") govern your use of the services provided by Mountain West Medical Clinic, LLC and Mountain West Medical Spa DBA (collectively referred to as "the Clinic," "we," "us," or "our"). By using our services, you agree to the following terms and conditions.

1. General Agreement

By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must immediately discontinue use of our services.

2. Security of Personal Information

We are committed to protecting your personal and medical information. All data is securely stored and handled in accordance with HIPAA regulations to ensure the privacy and confidentiality of your information.

Emails: Emails sent from patients to the Clinic and vice versa are managed through a secure, HIPAA-compliant mailbox. These emails are stored in compliance with HIPAA retention standards.
SMS/Text Messages: All SMS/text messages sent between the Clinic and patients are transmitted via secure lines. These communications are strictly limited to healthcare providers and the patients they are actively treating. Access to text message communications is restricted to authorized personnel only.
Phone Calls, Audio Calls, or Telehealth Visits: All phone calls, audio calls, or telehealth visits between the Clinic and patients are conducted via secure channels. Patient verification is required prior to disclosing any sensitive or personal health information during these calls or virtual consultations. This is done to ensure that only authorized individuals are receiving such information.

3. HIPAA Compliance

Mountain West Medical Clinic and Mountain West Medical Spa are fully compliant with HIPAA (Health Insurance Portability and Accountability Act) regulations. We ensure that your personal health information (PHI) is kept confidential, and we only disclose information as permitted under HIPAA or as required by law.

4. Data Retention and Deletion

All personal and medical data, including communications via email and SMS/text messages, is retained for the duration required by HIPAA and other applicable regulations. Once the retention period has ended, data will be securely deleted or anonymized in accordance with legal guidelines.

5. Liability and Responsibility

While we make every effort to protect your information, we are not liable for any unauthorized access or breaches that occur outside of our reasonable control, such as breaches caused by third parties or external security vulnerabilities.

6. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website and will become effective immediately upon publication. It is your responsibility to review this Agreement periodically to stay informed of any changes.

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Our Privacy Policy

Terms and Conditions for Mountain West Medical Clinic, LLC and Mountain West Medical Spa DBA